Our equipments and services

An authentic and perfectly equipped hotel in the heart of Guethary.

A team committed to providing high quality service


This 3-star hotel’s facilities include a meeting room, lounge and interior garden with terrace, as well as many services:

  • Private parking
  • WIFI in the guest rooms and public spaces
  • Concierge service
  • A safe upon request
  • Newspapers


Additional services, at extra charge:

  • Hot beverages including organic green tea, viennoiseries, a selection of different breads, homemade jams, organic honey, Jambon du Pays, ‘Brebis’ local sheep’s milk cheese, farm organic yogurts, cereals, orange and apple juices, dried fruit and fresh fruit
  • Menus prepared by our caterer with fresh produce and presented in practical preserving jars (first / main courses or main course / dessert + a glass of wine), in your room or dining room
  • Cleaning Services: Dry Cleaning, Ironing Service, Laundry (prices upon request)
  • Baby sitting
  • Hotel Balea also accepts pets (upon request, please contact us for further information)


PRACTICAL INFORMATION

  • All guest rooms are non-smoking
  • Accepted methods of payment: credit card (Visa, Mastercard, American Express), cash, cheque (drawn on a French bank), and holiday vouchers, bank transfer
  • Cancellation policy: if you cancel up to 24 hours before your arrival date no cancellation fees will be applied. After that period of time, the first night will be debited from your account
  • Check in at 2pm (14:00)
  • Check out at 12pm (12:00)
  • Reception open 24hr/7
  • Languages spoken: English, French, Spanish, Portuguese, Polish, Russian
  • Reversible air conditioning